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Evaluate the role of the Competition and Consumer Protection Commission (CCPC). - Leaving Cert Business - Question 1(B) - 2021

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Evaluate the role of the Competition and Consumer Protection Commission (CCPC).

Worked Solution & Example Answer:Evaluate the role of the Competition and Consumer Protection Commission (CCPC). - Leaving Cert Business - Question 1(B) - 2021

Step 1

Informs the consumer:

96%

114 rated

Answer

The CCPC plays a crucial role in informing consumers about their rights regarding the purchase of goods and services, as well as financial services. They provide accessible resources through their website, social media channels, and radio and television advertising. Additionally, they publish a newsletter that consumers can subscribe to for updates on their rights and responsibilities.

Step 2

Enforces consumer law:

99%

104 rated

Answer

As the statutory body responsible for enforcing consumer laws, the CCPC issues compliance notices and conducts on-the-spot fines. They also maintain a publicly accessible Consumer Protection list that catalogs businesses found to be violating consumer laws, ensuring that consumers are protected from dishonest practices.

Step 3

Advise the Government:

96%

101 rated

Answer

The CCPC provides advice to the Government on crucial consumer issues. They recommend actions when they identify areas where consumers might require additional protection, thereby influencing legislation to enhance consumer rights.

Step 4

Conduct Research:

98%

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Answer

The CCPC engages in extensive research regarding consumer behavior. This research informs their advice on how consumers can optimize their purchasing habits or obtain better value for money, such as by highlighting how to switch electricity suppliers.

Step 5

Educate consumers:

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Answer

The CCPC offers various educational resources for consumers, aimed at aiding them in making informed financial decisions. Their tools include financial calculators and educational quizzes to enhance consumer understanding of financial products.

Step 6

Monitors Mergers & Acquisitions:

97%

121 rated

Answer

The CCPC monitors businesses in the market, particularly during mergers and acquisitions in Ireland. They ensure that such transactions do not lead to a reduction in competition, indicating their role in safeguarding the interests of consumers.

Step 7

Evaluation:

96%

114 rated

Answer

Overall, the CCPC plays a multifaceted role that is essential for consumer protection, ensuring that consumers are informed, that laws are enforced, and that they receive necessary support for making informed choices. Their ability to advise the government and conduct research further enhances their effectiveness in advocating for consumer rights.

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