Photo AI
Explain how Sunhols has broken the terms of the Consumer Protection Act, 2007 - Leaving Cert Business - Question A - 2013
Question A
Explain how Sunhols has broken the terms of the Consumer Protection Act, 2007. (15 marks) Jim & Ciona McCarthy booked a two-week family holiday to Portugal with Sun... show full transcript
Worked Solution & Example Answer:Explain how Sunhols has broken the terms of the Consumer Protection Act, 2007 - Leaving Cert Business - Question A - 2013
Step 1
Explain how Sunhols has broken the terms of the Consumer Protection Act, 2007.
Answer
Sunhols has breached the Consumer Protection Act, 2007 through several methods including:
-
False/Misleading Advertising: The advertisement claimed that the apartment overlooked the beach, yet it was actually located three kilometers inland.
-
Misleading Sales Practices: The sales assistant assured the McCarthys that there would be a restaurant on site, which turned out to be untrue.
-
Misleading Information: They advertised a 'Kids Club' in their brochure, suggesting amenities for children that did not open until July, outside of the family's vacation period.
These actions constitute misleading practices which violate the regulations intended to protect consumers from false representations.