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Ava Darcy purchased headphones from Headline Electronic store for €195.99 - Leaving Cert Business - Question 1 - 2015
Question 1
Ava Darcy purchased headphones from Headline Electronic store for €195.99. After two weeks the speaker in her left ear started to skip and then stopped completely. S... show full transcript
Worked Solution & Example Answer:Ava Darcy purchased headphones from Headline Electronic store for €195.99 - Leaving Cert Business - Question 1 - 2015
Step 1
State the law that protects Ava in this case.
Answer
The law that protects Ava in this case is the Sale of Goods and Supply of Services Act 1980. This legislation ensures that goods sold must be of merchantable quality, which includes aspects such as being fit for purpose and free from defects.
Step 2
Outline two forms of redress that Ava is entitled to in the above case.
Answer
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Refund: Ava can request her money back since the product is faulty and not of merchantable quality.
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Replacement: The store has the option to provide Ava with a replacement pair of headphones that are free from defects.
Step 3
Explain two benefits of Ava taking her case to the Small Claims Court.
Answer
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Cost-Effective: Ava can take her case to the Small Claims Court for a nominal fee of only €25, which is significantly less than hiring a solicitor.
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Accessibility: The Small Claims Court is designed to be user-friendly, meaning Ava can represent herself without the need for legal assistance, making it easier to pursue her claim.
Step 4
Outline two reasons why the advertisements below are unlawful under the Employment Equality Act 1998.
Answer
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Discrimination on Nationality: The advertisement for the hotel receptionist requiring 'must be Irish' can be deemed discriminatory as it restricts potential applicants based on their nationality, which is prohibited under the Act.
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Gender Discrimination: The advertisement for 'male driver preferable' is discriminatory based on gender as it suggests a preference for male applicants, violating the principle of equality in the recruitment process.