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Explain how Sunhols has broken the terms of the Consumer Protection Act, 2007 - Leaving Cert Business - Question A - 2013
Question A
Explain how Sunhols has broken the terms of the Consumer Protection Act, 2007. - False/misleading advertising – apartment advertised overlooking beach but was 3 km ... show full transcript
Worked Solution & Example Answer:Explain how Sunhols has broken the terms of the Consumer Protection Act, 2007 - Leaving Cert Business - Question A - 2013
Step 1
Explain how Sunhols has broken the terms of the Consumer Protection Act, 2007.
Answer
Sunhols has violated the Consumer Protection Act, 2007 through several key breaches:
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False/Misleading Advertising: The apartment was advertised as being overlooking a beach, yet it was actually situated 3 kilometers inland. This misrepresentation of the property is a clear violation of the act's terms regarding advertising accuracy.
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False/Misleading Sales Practice: The sales assistant incorrectly informed Jim and Cliona that there was a restaurant on the site. This misinformation directly contradicts the requirements for truthful sales practices established by the act.
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False/Misleading Information: The brochure included information about the 'Kids Club,' which was promised to be operational during their stay, but in reality, it did not open until July. This misrepresentation detracted from their holiday experience and further indicates a breach of consumer rights.