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Question 1
Explain the term span of control and outline a situation where a narrow span of control may be appropriate.
Step 1
Answer
The term span of control refers to the number of employees or subordinates that report directly to a single manager or supervisor within an organizational hierarchy. It is a critical aspect of organizational structure, influencing the efficiency and effectiveness of organizational management. In a wider span of control, a manager oversees many subordinates, which can lead to a more flat structure but may reduce direct supervision. Conversely, a narrow span of control means fewer subordinates per manager, typically allowing for closer supervision and more interaction between the manager and team members.
Step 2
Answer
A narrow span of control is particularly useful in situations where the work involved requires a high level of expertise or when the tasks are complex. For instance, in a medical setting, a chief surgeon may oversee a small team of specialized nurses and technicians during a delicate operation. This allows for detailed attention to each team member's actions, ensuring that every aspect of patient care is handled effectively and safely. Additionally, if the workers have less experience or require more supervision, a narrow span of control can help in providing the necessary guidance and support.
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