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4. (a) Explain the term ‘span of control’ - Leaving Cert Business - Question 4 - 2011
Question 4
4. (a) Explain the term ‘span of control’. (b) Outline two factors that affect the width of the span of control in a business: (i) (ii)
Worked Solution & Example Answer:4. (a) Explain the term ‘span of control’ - Leaving Cert Business - Question 4 - 2011
Step 1
Explain the term ‘span of control’
Answer
The term ‘span of control’ refers to the number of people or subordinates that report directly to one manager or supervisor within a hierarchical structure. This concept is critical in organizational design as it impacts the effectiveness of management, the flow of communication, and the overall operational efficiency. A wider span of control allows for more autonomy among employees but may challenge a manager's ability to properly supervise each individual. Conversely, a narrower span of control allows for closer supervision but can lead to micromanagement and hinder employee autonomy.
Step 2
Outline two factors that affect the width of the span of control in a business
Answer
(i) Skill of manager/management style: An experienced, confident, and able manager can effectively oversee a wider span of control.
(ii) Skill of the workforce: When employees are trusted and demonstrate higher skill sets and motivation, a wider span of control can be established.