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Describe the barriers to effective communication in a business enterprise and suggest methods a business might consider to overcome two of these barriers. - Leaving Cert Business - Question (B) - 2008
Question (B)
Describe the barriers to effective communication in a business enterprise and suggest methods a business might consider to overcome two of these barriers.
Worked Solution & Example Answer:Describe the barriers to effective communication in a business enterprise and suggest methods a business might consider to overcome two of these barriers. - Leaving Cert Business - Question (B) - 2008
Step 1
Barriers to effective communication: Language
Answer
Language barriers can arise when the language used in communication is too technical or difficult for the intended audience to understand. This can lead to misunderstandings and the misinterpretation of messages. To overcome this barrier, it is essential to tailor the language according to the audience's level of understanding. Using short, clear sentences and providing visual supports can greatly enhance comprehension.
Step 2
Barriers to effective communication: Wrong Medium
Answer
Choosing the wrong medium for communication can also pose significant barriers. For instance, a formal letter may be more appropriate than an email when communicating sensitive information or terminating an employee. To overcome this, businesses should evaluate the nature of the message and select the most suitable medium accordingly, ensuring it aligns with the message's purpose.
Step 3
Methods to overcome barriers: Not Listening
Answer
One common barrier is 'not listening.' When the intended recipient is distracted or fails to focus on the message being communicated, important information may be missed. To address this, businesses can encourage active listening techniques such as summarizing, reviewing, and reiterating critical points to ensure understanding.
Step 4
Methods to overcome barriers: Timing
Answer
Another barrier relates to timing, where messages may be communicated too late or inadequately, leading to a lack of action. To overcome this, it is vital to plan communications with a clear purpose and provide ample time for the recipient to read, understand, and respond. Creating a feedback mechanism, such as assigning specific time slots for discussions, can help facilitate effective communication.