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Question 5
Outline three problems of e-mail in business. (i) (ii) (iii)
Step 1
Answer
One significant problem with email in business is technology availability. Not all users may have access to the necessary technology to send or receive emails, particularly in developing regions. This can lead to communication barriers and delays in important business processes.
Step 2
Answer
Another critical issue is data security. Emails can be susceptible to interception or hacking, leading to confidential business information being compromised. Businesses need to implement robust security measures, such as encryption, to protect sensitive data transmitted via email.
Step 3
Answer
A common problem is sending emails to incorrect addresses or including incorrect data. This can result in miscommunication, loss of business opportunities, and the potential for legal issues if sensitive information is mistakenly shared with unintended recipients.
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