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Question 4
4. (a) Define the term delegation. Delegation involves the assignment of authority/power to another person. It is generally assigned from a manager to a subordinate... show full transcript
Step 1
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Delegation is the process by which a manager assigns authority and responsibility to a subordinate to complete a specific task or project. This involves transferring the decision-making power and accountability for the execution of the task, ensuring that the subordinate has the necessary resources and authority to successfully carry out the assigned work.
Step 2
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(i) Managers are not required to do all the work themselves, which allows them more time for strategic planning and focusing on higher-level tasks.
(ii) Delegation can lead to higher quality outcomes as tasks may be completed to a higher standard due to the increased level of personal accountability provided by delegation.
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