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Roisin Murphy worked as a hairdresser in her home town for six years - Leaving Cert Business - Question 4 - 2010

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Roisin Murphy worked as a hairdresser in her home town for six years. She left her job as a result of poor employee-employer relationships in the workplace. She beli... show full transcript

Worked Solution & Example Answer:Roisin Murphy worked as a hairdresser in her home town for six years - Leaving Cert Business - Question 4 - 2010

Step 1

Explain the term autocratic (authoritarian) leader.

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Answer

An autocratic leader is characterized by a top-down approach in management. Such a leader exhibits a lack of trust in their staff, possessing very little confidence in their abilities. This type of leader tends to make decisions independently without seeking input from others, thereby ignoring their opinions and insights. Moreover, an autocratic leader often employs control and fear as motivators, which can foster an oppressive workplace atmosphere. This style is particularly detrimental because it can lead to high turnover rates and employee dissatisfaction.

Step 2

Outline two effects that poor employer-employee relationships may have on a business.

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Answer

  1. Employee Dissatisfaction: Poor relationships can lead to a hostile work environment, making employees unhappy and less productive. This often results in decreased morale and motivation.

  2. High Employee Turnover: If employees feel undervalued or mistreated, they are more likely to leave the company, which leads to increasing recruitment costs and loss of experienced staff.

Step 3

Outline three enterprising skills/characteristics displayed by Roisin.

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Answer

  1. Initiative: Roisin took the initiative to start her own hair salon after completing a business course, demonstrating her proactive nature.

  2. Excellent Communication: She regularly consults with her staff and values their opinions, indicating strong communication skills.

  3. Financial Planning: Roisin's ability to plan and organize finances for her business shows her capability in managing resources effectively.

Step 4

Name two long-term sources of finance Roisin may have used to help start her business.

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Answer

  1. Bank Loan: Roisin could secure a loan from a bank to help finance the start-up costs of her salon.

  2. Personal Savings: She might use her personal savings accumulated over time to invest in her new business.

Step 5

Explain McGregor’s Theory Y on Motivation, with reference to the above text.

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Answer

McGregor’s Theory Y posits that employees are self-motivated and seek to take responsibility for their work. This theory assumes that individuals are willing to work well, provided they find the work fulfilling and are treated with respect. In the context of Roisin, her belief in Theory Y is illustrated by her approach to consulting with staff and valuing their opinions. She fosters a supportive environment where employees feel trusted and are encouraged to contribute to the business, thereby enhancing job satisfaction and productivity.

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