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Roisin Murphy worked as a hairdresser in her home town for six years - Leaving Cert Business - Question 4 - 2010

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Roisin Murphy worked as a hairdresser in her home town for six years. She left her job as a result of poor employer-employee relationships in the workplace. She beli... show full transcript

Worked Solution & Example Answer:Roisin Murphy worked as a hairdresser in her home town for six years - Leaving Cert Business - Question 4 - 2010

Step 1

Explain the term autocratic (authoritarian) leader.

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Answer

The autocratic leader is characterized by having very little trust or confidence in their staff. This type of leader typically does not delegate power or responsibilities, making all key decisions themselves. Their leadership style often relies on fear and warning rather than fostering a sense of teamwork. As a result, this approach can lead to poor motivation among staff and can create significant cooperation and communication issues within the organization.

Step 2

Outline two effects that poor employer-employee relationships may have on a business.

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Answer

  1. Employee Dissatisfaction: Poor relationships can lead to decreased morale among employees, making them less engaged and more likely to leave the organization.

  2. High Employee Turnover: As workplace dissatisfaction escalates, it can contribute to high turnover rates, which negatively impacts the firm’s productivity and incurs additional recruitment and training costs.

Step 3

Outline three enterprising skills/characteristics displayed by Roisin:

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Answer

  1. Innovative: Roisin shows the ability to see problems as opportunities and addresses them proactively.

  2. Flexible/Adaptable: She is willing to tailor her approach based on staff needs and market demands.

  3. Effective Communicator: Roisin regularly consults with her staff, ensuring that input is valued, which fosters a cooperative work environment.

Step 4

Name two long-term sources of finance Roisin may have used to help start her business and explain one of them.

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Answer

  1. Bank Loan: Roisin might take out a bank loan to finance the initial startup costs of her salon. This loan would typically be repaid over a set period with interest, allowing her to spread costs over time.

  2. Personal Savings: Roisin may also use her personal savings as a source of finance. This involves dipping into her own funds to secure the necessary capital without having to repay or incur additional costs.

Step 5

Explain McGregor’s Theory Y on Motivation, with reference to the above text.

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Answer

McGregor's Theory Y posits that employees are generally self-motivated and seek responsibility in their work. This theory contrasts sharply with Theory X, which assumes that employees inherently dislike work and need to be closely supervised.

In the context of Roisin's approach to management, she exemplifies Theory Y by trusting her staff to make decisions and valuing their opinions. She hires skilled individuals and believes in their abilities, promoting a work environment where employees can thrive and contribute meaningfully to the business's success.

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