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State three ways the Sale of Goods and Supply of Services Act (1980) protects the consumer - Leaving Cert Home Economics - Question 9 - 2017

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State three ways the Sale of Goods and Supply of Services Act (1980) protects the consumer. (i) (ii) (iii)

Worked Solution & Example Answer:State three ways the Sale of Goods and Supply of Services Act (1980) protects the consumer - Leaving Cert Home Economics - Question 9 - 2017

Step 1

(i)

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Answer

  1. Goods should be of merchantable quality: This means that goods sold must meet a minimum standard that a reasonable person would expect. For instance, they should be fit for the purpose intended, be as described, and correspond to any sample provided.

  2. Services must be provided by a skilled person: When services are rendered, they should be conducted by someone who has the necessary skills and expertise.

Step 2

(ii)

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Answer

  1. Consumer is entitled to redress: If a product is faulty or not as described, the consumer is entitled to seek redress, such as a repair, refund, or replacement. This is crucial for consumer protection.

Step 3

(iii)

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Answer

  1. Conditions for a guarantee: The Act lays out specific conditions regarding guarantees, ensuring that consumers know their rights and what to expect from the products they purchase.

  2. Materials used must be of good quality: If a service is being provided, it must include materials that meet quality standards and are used with due care and attention.

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