Conflict and Communication

Effective Communication

• Communication is how we relate to one another.
• It can be:
  • Verbal: What we say.
  • Non-verbal: Gestures, facial expressions, and body language.

Tips for Effective Communication:

1. Be respectful.
2. Speak clearly and calmly.
3. Listen carefully.
4. Be aware of your body language.

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Conflict Within Families

• What is conflict?
  • When different opinions or views cause an active disagreement.

Types of Conflict:

1. Parent-to-parent relationships:

• Causes include overwork, poor communication, or lack of equality.

2. Parent-child relationships:

• Conflict may occur if children break household rules or parents fail to fulfil their role.

3. Sibling relationships:

• Rivalry can occur if siblings feel they are treated unfairly.

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Conflict Between Parents and Teenagers

1. Role confusion:

• Parents and teens may have different views about their roles.
• Example: A parent asks a teenager to be home by 10 p.m., but the teen feels old enough to decide their own curfew.

2. Unmet responsibilities:

• Teens skipping school can cause conflict.
• Parents failing to set a good example (e.g., excessive drinking) can also create issues.

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Dealing with Conflict in Families

1. Create a safe and nurturing environment:

• Ensure family members feel comfortable discussing the issue.

2. Communicate:

• Talk openly about the conflict.

3. Understand:

• Try to see things from the other person's perspective.

4. Avoid confrontation:

• Take time to calm down before addressing the issue.

5. Compromise:

• Recognise that no one is entirely right or wrong.