5.1 Name FOUR sources of internal recruitment - NSC Business Studies - Question 5 - 2018 - Paper 1
Question 5
5.1 Name FOUR sources of internal recruitment.
5.2 Outline the purpose of induction as a human resources activity.
5.3 Read the scenario below and answer the quest... show full transcript
Worked Solution & Example Answer:5.1 Name FOUR sources of internal recruitment - NSC Business Studies - Question 5 - 2018 - Paper 1
Step 1
Name FOUR sources of internal recruitment
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Answer
Internal emails/websites to staff.
Word of mouth.
Internal management referrals.
Notice board of the business.
Step 2
Outline the purpose of induction as a human resources activity
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Answer
Induction is aimed at helping new employees acclimate to the organization. It establishes relationships among fellow employees at different levels, assists new employees in understanding their roles, and provides safety regulations to ensure workplace readiness. Additionally, induction introduces the new staff to their physical work environment, gives information about company policies such as working hours, and clarifies expectations.
Step 3
Quote from the scenario above the role of the interviewer and interviewee/candidate during the interview
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Candidates were allocated the same amount of time.
Their responses were recorded.
Step 4
Explain the role of the interviewer when preparing for an interview
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The interviewer should develop a core set of questions based on the candidate's skills and knowledge. It’s crucial to review the candidates' applications and verify their qualifications. Ensuring the venue is ready and informing candidates about the interview details are also vital steps. Lastly, maintaining communication about the interview to prompt candidate engagement is important.
Step 5
Differentiate between job description and job specification
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A job description details the specific responsibilities associated with a role, including the tasks and functions required. Conversely, a job specification outlines the qualifications and skills necessary for a candidate to fulfill these responsibilities. It emphasizes the minimum acceptable standards and personal qualities expected from applicants.
Step 6
Identify the total quality management (TQM) elements applied by SLL
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Continuous improvement to processes and systems.
Total client/customer satisfaction.
Step 7
Evaluate the impact of ONE TQM element, identified in QUESTION 5.5.1, on Strydom Leathers Limited as a large business
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Continuous improvement in processes allows SLL to stay competitive by optimizing production methods. This ongoing upgrade enables the company to meet customer expectations more efficiently, potentially leading to increased client satisfaction and market share.
Step 8
Explain the impact of TQM if it is poorly implemented by businesses
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Poor TQM implementation can lead to inadequate processes that fail to meet quality standards, resulting in poor product quality and customer dissatisfaction. It can also cause wasted resources and confusion among employees, leading to decreased morale and productivity.
Step 9
Advise businesses on the benefits of a good quality management system
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A sound quality management system fosters customer loyalty and retention by ensuring consistent product quality. It enhances operational efficiency and reduces waste, creating a culture of continuous improvement. Ultimately, it positions the business for better competitive advantage and profitability.