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3.1 Name FOUR human rights in the workplace - NSC Business Studies - Question 3 - 2023 - Paper 2
Question 3
3.1 Name FOUR human rights in the workplace. 3.2 Outline the causes of conflict in the workplace. 3.3 Read the scenario below and answer the question that follows.... show full transcript
Worked Solution & Example Answer:3.1 Name FOUR human rights in the workplace - NSC Business Studies - Question 3 - 2023 - Paper 2
Step 1
Identify TWO problem-solving techniques applied by NC.
Answer
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Delphi Technique: This technique involves gathering input from experts in a structured manner, allowing for anonymous contributions. In the scenario, Naledi Consulting requested a panel of experts to solve their complex business problem by completing a questionnaire, showcasing the use of collective expertise.
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Nominal Group Technique: This technique emphasizes silent generation of ideas followed by group discussion. The scenario indicates that NC decided each employee should silently generate ideas before sharing them with their colleagues, enhancing the quality of contributions while preventing dominant voices from overshadowing others.
Step 2
Discuss the advantages of creative thinking in the workplace.
Answer
Creative thinking brings numerous advantages to the workplace, including:
- Innovation: It fosters a culture of generating unique and unconventional solutions, aiding in overcoming complex business challenges.
- Competitive Edge: By offering innovative solutions that differentiate the business from competitors, creative thinking may lead to improved market positioning.
- Problem-Solving: A creative approach aids in quickly and effectively addressing challenges, leading to efficient problem resolution.
- Employee Engagement: Creative environments encourage employee participation and satisfaction, as they feel valued for their ideas.
Step 3
Explain ways in which businesses can deal with difficult employees in the workplace.
Answer
Businesses can handle difficult employees by implementing several strategies:
- Understanding Problems: Managers must seek perspective from employees to understand the underlying issues.
- Regular Meetings: Holding consistent meetings with concerned employees can identify and clarify actionable steps needed.
- Setting Clear Expectations: Employees should be informed about expected behaviors and acceptable actions to facilitate better compliance.
- Establishing Open Communication: Creating a platform for dialogue can help in addressing concerns constructively.
Step 4
State TWO focuses of corporate social investment applicable to PL in the scenario above.
Answer
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Employee Development: PL emphasizes the importance of developing their employees as part of corporate social investment.
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Rural Development: The management prioritizes rural development projects to minimize urban migration, reflecting a commitment to community welfare.
Step 5
Discuss the impact of CSI on communities.
Answer
The impact of Corporate Social Investment (CSI) on communities includes:
- Positive Economic Effects: CSI initiatives often improve socio-economic conditions by providing training and educational opportunities, which enhance employability within the community.
- Local Infrastructure Development: Investment in community projects leads to enhanced facilities, such as schools and health centers, addressing local needs and improving quality of living.
- Capacity Building: By developing local skills, CSI empowers communities to tackle their challenges actively and sustainably.
Step 6
Recommend ways in which businesses could deal with unprofessional business practices.
Answer
Businesses can address unprofessional practices through:
- Establishing a Corrective Framework: Implementing clear policies regarding appropriate behavior helps in managing misconduct effectively.
- Training Programs: Regular training on professional standards ensures that employees are aware of expected behaviors and the consequences of misconduct.
- Creating a Good Work Environment: Fostering a respectful workplace culture enhances employee accountability and reduces the chances of unprofessional conduct.
Step 7
Sexual harassment
Answer
To deal with sexual harassment, organizations can:
- Implement Frameworks for Reporting: Establish clear channels for victims to report cases of harassment confidentially.
- Train Employees: Regular workshops to educate employees about sexual harassment and appropriate workplace conduct are necessary.
- Ensure Compliance: Businesses should ensure adherence to legal frameworks and take decisive actions against violators to maintain a safe work environment.
Step 8
Unauthorised use of workplace funds and resources
Answer
To prevent unauthorized use of funds and resources, businesses can:
- Conduct Regular Audits: Implement audits to monitor financial activities and identify discrepancies early.
- Implement Strict Policies: Establish clear policies outlining acceptable use of funds and resources, educating employees about repercussions for violations.
- Monitoring Systems: Develop systems that track resource usage, ensuring accountability and transparency within the organization.