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Name FIVE stages of team development - NSC Business Studies - Question 3 - 2021 - Paper 2
Question 3
Name FIVE stages of team development. 3.2 Outline any TWO causes of conflict in the workplace. 3.3 Read the scenario below and answer the questions that follow. M... show full transcript
Worked Solution & Example Answer:Name FIVE stages of team development - NSC Business Studies - Question 3 - 2021 - Paper 2
Step 1
Name FIVE stages of team development
Answer
The five stages of team development are:
- Forming: In this initial stage, team members get to know each other and establish ground rules. They are polite and tentative about their roles.
- Storming: Conflicts and differences arise as team members start to push against the boundaries established in the forming stage. Here, individual personalities emerge.
- Norming: The team begins to resolve their differences. Members develop a stronger commitment to the team goal and begin to accept each other’s strengths and weaknesses.
- Performing: Teams reach optimal functioning. Members are motivated, knowledgeable, and able to handle the tasks at hand with little oversight.
- Adjourning: This stage involves the disbanding of the team once the project is complete, reflecting on the success and lessons learned.
Step 2
Outline any TWO causes of conflict in the workplace
Answer
Two causes of conflict in the workplace include:
- Lack of proper communication: Misunderstandings and misinterpretations can lead to disagreements between management and employees, causing tension and conflict.
- Different personalities and backgrounds: Employees may have different styles and ways of working, leading to clashes in a collaborative environment.
Step 3
Name THREE corporate social investment (CSI) focus areas in the scenario above
Answer
Three corporate social investment focus areas mentioned in the scenario include:
- Community development: Investing surplus funds to improve the community.
- Rural development: Supporting development initiatives in rural areas.
- Employee welfare: Focusing on the well-being and development of employees.
Step 4
Discuss the impact of corporate social investment (CSI) on MSM as a business
Answer
Corporate social investment positively impacts MSM in several ways:
- It enhances the public image of the company, portraying MSM as a responsible and community-oriented business.
- CSI initiatives can lead to increased employee loyalty and motivation, as workers feel valued and appreciated.
- It may attract customers who prefer to support socially responsible companies, thereby boosting sales.
- CSI practices can improve relationships within the communities, enhancing resource availability and skilled labor.
Step 5
Explain the advantages of creative thinking in the workplace
Answer
Creative thinking in the workplace offers numerous advantages:
- It encourages unique solutions to problems, driving innovation and competitiveness.
- Teams can explore multiple ideas and approaches, leading to better decision-making.
- Employees who engage in creative thinking are often more engaged and satisfied in their roles, fostering a positive work environment.
- This mindset allows businesses to adapt to changes and stay ahead in the market.
Step 6
Identify TWO human rights that are promoted by MT
Answer
Two human rights promoted by Mountain Traders include:
- Equity: The employees of MT are provided with equal opportunities regardless of their race and gender.
- Freedom of speech and expression: Employees are encouraged to communicate openly, ensuring that their voices are heard.
Step 7
Discuss the advantages of force-field analysis in solving complex business problems
Answer
Force-field analysis provides several advantages in business:
- It helps visualize all factors influencing decisions, both supporting and hindering, allowing for informed decision-making.
- The process enhances understanding among team members about the challenges and requirements for success.
- It fosters teamwork as employees collaborate to identify and evaluate various forces at play.
Step 8
In which businesses could promote cultural rights?
Answer
Businesses can promote cultural rights by:
- Hiring a diverse workforce that reflects various cultural backgrounds.
- Creating inclusive policies that allow employees to practice their cultural traditions.
- Encouraging participation in cultural events and practices, fostering a workplace that values diversity and cultural tolerance.