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4.1 Name any THREE stages of team development - NSC Business Studies - Question 4 - 2017 - Paper 1
Question 4
4.1 Name any THREE stages of team development. 4.2 Explain the advantages of creative thinking in the workplace. 4.3 Read the scenario below and answer the quest... show full transcript
Worked Solution & Example Answer:4.1 Name any THREE stages of team development - NSC Business Studies - Question 4 - 2017 - Paper 1
Step 1
4.1 Name any THREE stages of team development.
Answer
The three stages of team development are as follows:
- Forming: This is the initial stage where team members meet and start to understand their roles within the team.
- Storming: During this phase, disagreements may arise as team members assert their opinions and challenge each other.
- Norming: In this stage, team members start to resolve their differences and accept each other's strengths, leading to greater cohesion.
Step 2
4.2 Explain the advantages of creative thinking in the workplace.
Answer
Creative thinking in the workplace offers several advantages:
- Enhanced Problem Solving: It encourages employees to look at issues from different perspectives, leading to innovative solutions.
- Increased Engagement: When employees feel empowered to think creatively, they tend to be more motivated and committed to their work.
- Adaptability: Creative thinking fosters a culture that embraces change, making the organization more responsive to market dynamics.
Step 3
4.3.1 Identify the unethical business practice in the scenario above. Motivate your answer by quoting from the scenario.
Answer
The unethical business practice identified is the failure to record all transactions of the business. This is evident from the statement, 'Roy, the owner of True Blue Sports, does not record all the transactions of his business as required by South African Revenue Services.' This lack of proper record-keeping violates ethical standards and regulatory requirements.
Step 4
4.3.2 Name any FOUR other unethical business practices.
Answer
Four other unethical business practices include:
- Fraudulent Financial Reporting: Misrepresenting financial statements to deceive stakeholders.
- Conflict of Interest: Engaging in activities that may compromise personal integrity or harm the organization.
- Discrimination: Providing unequal opportunities based on gender, race, or other factors.
- Bribery: Offering or receiving gifts or favors to influence decisions.
Step 5
4.3.3 Recommend THREE ways in which TBS should conduct business professionally, responsibly and ethically.
Answer
TBS can improve its business practices by:
- Implementing Transparent Financial Practices: All transactions should be accurately recorded and reported to comply with regulations.
- Training Employees on Ethical Standards: Regular workshops can help employees understand the importance of ethics in business operations.
- Establishing Whistleblower Policies: Encouraging employees to report unethical behavior without fear of retaliation will foster a culture of accountability.
Step 6
4.4 Describe THREE criteria for successful teams.
Answer
Successful teams are characterized by:
- Clear Goals: Team members understand their objectives and work towards achieving them collectively.
- Effective Communication: Open lines of communication ensure that everyone can share ideas and feedback.
- Mutual Trust and Respect: Team members value each other’s contributions and foster a supportive environment.
Step 7
4.5 Explain the differences between ethics and professionalism.
Answer
Ethics refer to the moral principles that govern a person's behavior, while professionalism is the conduct and qualities that characterize a professional. Ethics dictate what is right or wrong, while professionalism involves the level of competence, skill, and behavior expected in a professional context. In essence, ethics provides the foundation for professional conduct.
Step 8
4.6.1 Identify the problem-solving technique used by Go Travels to solve their problem. Motivate your answer.
Answer
The problem-solving technique used by Go Travels is the Delphi technique. This is evident as they decided to 'request a group of business experts to complete questionnaires' to gather diverse opinions and insights on their issue.
Step 9
4.6.2 Explain to Go Travels the advantages of the problem-solving technique identified in QUESTION 4.6.1.
Answer
The Delphi technique has several advantages:
- Anonymity of Participants: It allows participants to express their opinions freely without the pressure of face-to-face interaction.
- Diverse Perspectives: By employing a range of experts, Go Travels can gather a variety of insights, leading to more comprehensive solutions.
- Iterative Feedback: It provides opportunities to refine ideas based on ongoing feedback, enhancing the quality of the final solution.
Step 10
4.7 Discuss the benefits of diversity in the workplace.
Answer
Diversity in the workplace provides numerous benefits:
- Enhanced Creativity: A mix of backgrounds leads to a variety of perspectives, promoting innovative ideas.
- Improved Problem Solving: Diverse teams can approach challenges differently and develop unique solutions.
- Better Market Insight: Understanding various consumer needs can help businesses cater to a wider audience.
Step 11
4.8 Suggest ways in which the business can deal with the following diversity issues in the workplace:
Answer
To address diversity issues:
- 4.8.1 Age: Implement mentorship programs that encourage knowledge sharing between different age groups.
- 4.8.2 Disability: Ensure workplaces are accessible by providing necessary accommodations and resources for employees with disabilities.