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Nizam Tiling is known for its quality products and services - NSC Business Studies - Question 10 - 2019 - Paper 1
Question 10
Nizam Tiling is known for its quality products and services. They always ensure that their recruitment procedure is well structured. They offer attractive fringe ben... show full transcript
Worked Solution & Example Answer:Nizam Tiling is known for its quality products and services - NSC Business Studies - Question 10 - 2019 - Paper 1
Step 1
Outline the recruitment procedure.
Answer
The recruitment procedure at Nizam Tiling is structured to attract the best candidates. It involves the following steps:
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Job Analysis: The Human Resource Manager (HRM) conducts a thorough job analysis to understand the specific qualifications and competencies needed for the position.
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Job Specification: A detailed job description is prepared indicating the necessary skills and experience required.
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Advertisement: The HRM places advertisements in relevant platforms such as job agencies, institutions, or newspapers to reach a diverse pool of candidates.
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Application Review: Applications are assessed based on set criteria to identify suitable candidates.
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Interviews: Candidates are interviewed to gauge their fit for the role and the organization.
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Selection: The most qualified candidate is selected based on performance during the interview process.
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Onboarding: Finally, the selected candidate undergoes an onboarding process to familiarize them with the company’s culture and processes.
Step 2
Discuss the positive impact of continuous improvement to processes and systems on large businesses.
Answer
Continuous improvement in large businesses like Nizam Tiling can lead to significant benefits:
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Resource Efficiency: By continuously assessing and enhancing processes, businesses can minimize waste and optimize resource utilization.
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Quality Enhancement: Ongoing improvements ensure that the quality of products and services is consistently high, meeting and exceeding customer expectations.
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Employee Engagement: Involving employees in the continuous improvement initiatives fosters a culture of teamwork and motivates them to contribute positively to business goals.
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Innovation: Regularly updating systems encourages innovation as employees are exposed to new tools and processes that can enhance productivity.
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Risk Management: Continuous assessment allows businesses to identify potential risks early and mitigate them effectively, ensuring smooth operations.
Step 3
Advise the production manager on the quality indicators of the production function.
Answer
The production manager should focus on specific quality indicators to ensure high standards in the production function:
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Product Specifications: Ensure that products meet defined specifications and quality standards as per customer expectations.
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Defect Rates: Monitor and reduce the defect rates in produced items to enhance customer satisfaction.
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Feedback Systems: Implement feedback mechanisms to gather insights from employees and customers about product quality and areas for improvement.
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Production Consistency: Assess and maintain consistency in production to ensure that every product meets the quality standards established.
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Cost Management: Track production costs closely to ensure that quality is produced efficiently without compromising on standards.