4.1 Name any TWO types of business sectors - NSC Business Studies - Question 4 - 2024 - Paper 1

Employers have the right to participate in the decision-making processes through established workplace forums. They can set operational policies, hire and dismiss employees, and establish working conditions as long as they comply with the provisions of the Labour Relations Act. Furthermore, they are entitled to bargain collectively, establish codes of conduct, and take action against employees who do not adhere to set rules.

SETAs play a crucial role in promoting skills development by identifying sector-specific skills needs, helping businesses access funding for training programs, and facilitating learnerships and internships. They also assist in the formulation of training policies and help businesses comply with the Skills Development Act requirements.

1. Overview of company policies and procedures.
2. Introduction to health and safety protocols.
3. Explanation of employee roles and responsibilities.
4. Orientation regarding company culture, values, and vision.

1. Recruitment agencies.
2. Social media.

External recruitment brings new talents and diverse experiences to the organization. It allows businesses to select from a larger pool of applicants, enhancing the chances of finding qualified candidates. Additionally, it fosters innovation by introducing fresh ideas and perspectives into the workplace.

If TQM is poorly implemented, it can lead to significant challenges such as decreased customer satisfaction, wasted resources, and a lack of employee commitment. Companies may encounter inefficiencies in processes, heightened operational costs, and diminished market competitiveness, ultimately affecting profitability and sustainability.