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Evaluate the waiters' responses with regard to the professional ethics displayed above - NSC Hospitality Studies - Question 2 - 2021 - Paper 1

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Evaluate the waiters' responses with regard to the professional ethics displayed above. The waiters demonstrated high professional ethics by showing: - **Self-resp... show full transcript

Worked Solution & Example Answer:Evaluate the waiters' responses with regard to the professional ethics displayed above - NSC Hospitality Studies - Question 2 - 2021 - Paper 1

Step 1

According to e-commerce trends, online shopping helped to increase sales growth in the hospitality industry in 2020. State FOUR limitations of using computers in the hospitality industry.

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Answer

  • System breakdowns: These can interrupt operations and hinder work continuity.
  • Training requirements: New employees may require significant time to learn to operate some software programs effectively.
  • Costly software upgrades: Regular updates and enhancements can strain budgets.
  • Internet connectivity issues: Reliance on a stable internet connection can pose challenges, especially in areas with poor service.

Step 2

Explain how online shopping of ingredients saves an executive chef time.

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Answer

The online platform allows chefs to quickly order supplies from various suppliers, streamlining the purchasing process. This efficiency eliminates the need for physical store visits, reducing time spent and enabling chefs to focus more on menu planning and execution.

Step 3

Evaluate the statement about HIV-infected food handlers at a hotel.

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Answer

The statement is correct; workers known to be infected should not be restricted from work, provided they do not have other infections. The transmission of HIV through food handling is not a risk, as utensils used are not contaminated. Proper hygiene practices ensure safety.

Step 4

Name FOUR early warning signs of HIV.

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Answer

  • Swollen glands in the armpits, groin, or neck.
  • Fever/night sweats.
  • Unexplained fatigue.
  • Diarrhea.

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