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2.1 Answer the following questions with regard to TB - NSC Hospitality Studies - Question 2 - 2016 - Paper 1
Question 2
2.1 Answer the following questions with regard to TB. 2.1.1 State the types of people who are at risk of being infected with TB. 2.1.2 Explain how food handlers ma... show full transcript
Worked Solution & Example Answer:2.1 Answer the following questions with regard to TB - NSC Hospitality Studies - Question 2 - 2016 - Paper 1
Step 1
2.1.1 State the types of people who are at risk of being infected with TB.
Answer
Individuals at risk of TB infection include:
- Healthcare workers who are in close contact with TB patients.
- Immigrants from countries with high TB prevalence.
- People living with HIV, as their immune systems are compromised.
- Malnourished children and adults, particularly those with weak immune systems like the elderly.
- Drug users who may inject substances and compromise their health.
- Individuals with diabetes or cancer, as they are at higher risk for complications.
- People who have previously undergone incomplete TB treatment.
- Those living or working with TB-positive individuals.
- Persons in environments with poor ventilation, increasing the risk of airborne transmission.
Step 2
2.1.2 Explain how food handlers may play a role in preventing the spreading of TB.
Answer
Food handlers can prevent the spread of TB by adhering to strict hygiene protocols:
- Ensuring food handlers with TB are placed on sick leave to avoid service contamination.
- Returning to work only after receiving a medical professional's confirmation of effective treatment.
- Minimizing the risk of spreading germs by covering the mouth when coughing or sneezing and using utensils responsibly.
- Sourcing food from reliable companies that maintain good hygiene practices, and regularly washing hands.
Step 3
2.1.3 Identifying TB may be confusing: TB may be more than just a cough. Motivate this statement.
Answer
TB presents non-specific symptoms that can be mistaken for other illnesses:
- While typically associated with cough, it can also cause fever, chills, and night sweats.
- Symptoms such as chest pain, persistent coughing, and coughing up blood can lead to misdiagnosis.
- Weight loss, loss of appetite, and constant tiredness are common, resembling other medical conditions.
- The variability of symptoms can delay accurate diagnosis, complicating treatment and control efforts.
Step 4
2.2.1 Explain how Sam's attitude will influence the staff.
Answer
Sam's negative demeanor can have several consequences for his team:
- Staff may feel demoralized and unmotivated, leading to decreased efficiency.
- There will likely be a decline in teamwork and collaboration, as nervousness impacts their performance.
- Employees may experience increased stress and anxiety, affecting their job satisfaction.
- It risks creating negative relationships within the team, leading to potential absenteeism as staff may seek employment elsewhere.
Step 5
2.2.2 Predict how Sam's actions will affect profitability at the Hollandaise Restaurant.
Answer
Sam's behavior will negatively impact the restaurant's profitability in various ways:
- Poor service due to staff being dissatisfied could lead to fewer returning customers.
- A lack of positive word-of-mouth could harm the restaurant's reputation.
- An increase in operational costs from high turnover and recruitment to replace unhappy staff may be seen.
- Overall, customer satisfaction is likely to decrease, directly affecting sales and revenue.
Step 6
2.3.1 Recommend an alternative method that the chef de cuisine may use when he needs to purchase goods.
Answer
An alternative method the chef de cuisine could employ is to utilize internet shopping or e-procurement strategies. He can place orders online for necessary supplies, thus saving time and ensuring that he remains in the kitchen to monitor staff productivity.
Step 7
2.3.2 List FOUR safe purchasing practices that the chef de cuisine may apply when he uses the method mentioned in QUESTION 2.3.1.
Answer
When shopping online, the chef de cuisine should follow these safe purchasing practices:
- Utilize only secure websites with 'https' in the URL to protect sensitive information.
- Research vendors and select reputable suppliers to ensure quality products.
- Regularly update antivirus software and enable security notifications while browsing for purchases.
- Use a credit card with a low limit to minimize financial risks.