VACANCY!!
JOB AVAILABLE
A vacancy is available for a skilled restaurant manager with high energy and a passion for the hospitality industry - NSC Tourism - Question 7 - 2024
Question 7
VACANCY!!
JOB AVAILABLE
A vacancy is available for a skilled restaurant manager with high energy and a passion for the hospitality industry. The following qualities ... show full transcript
Worked Solution & Example Answer:VACANCY!!
JOB AVAILABLE
A vacancy is available for a skilled restaurant manager with high energy and a passion for the hospitality industry - NSC Tourism - Question 7 - 2024
Step 1
Name the document in which the core duties of a restaurant manager will be outlined.
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Answer
The document in which the core duties of a restaurant manager will be outlined is a Contract of Employment or the Job description.
Step 2
The amount of money the new manager will receive in return for work done.
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Answer
The subsection where the new manager will find the amount of money received for work done is Remuneration.
Step 3
The amount of money paid to the manager to buy clothes which will adhere to the dress code of the restaurant.
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The amount paid to the manager for uniform-related expenses can be found under Uniform allowance.
Step 4
The number of days per year the manager is entitled to be away from work.
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The number of days per year entitled to be away from work is detailed under Annual leave.
Step 5
Identify the unacceptable response shown in the cartoon.
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Answer
The unacceptable response shown in the cartoon is represented by the phrase (#@*&?!!), which indicates rudeness.
Step 6
Suggest TWO ways in which the manager could have responded differently to show good communication skills.
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The restaurant manager should have been more polite and courteous towards the customer.
The manager should have offered information about the availability of tables instead of responding rudely.